Clerk – QC – Server Repair

Description

Summary

The OBA Auditor is responsible for the inspection, testing, and verification of various customer devices within the Whole-Unit-Repair Depot Rushmore.

Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.

Daily Responsibilities – % of Job 90%

• Performing Visual Inspections:
  • Assembly issues
  • Missing screws
  • Missing labels
  • Defective plastics
• Performing Software/Hardware testing:
  • Windows (7,8,8.1, 10, & Enterprise)
  • ChromeOS
• Performing Documentation Verification:
  • Traveler Form and physical Unit Verification
  • Customers Problem Description
  • Technicians Repair Action
  • Presence of Accessories
• Requires 75-85 inspected units within an eight-hour period.
• Requires 100% Pass-Rate through Shipping
• Must be able to adjust to performing a variable Lot-Sample audit of work product ranging from 33%, 50%, and 100%.Must be available to work overtime hours and additional hours are expected on Saturdays (7:00am-3:15pm), unless otherwise notified.

Repair Depot Efficiencies – % of Job 5%

• Builds and maintains a work environment that is positive and is supported by open feedback and two-way communications at all levels.
• Keeps workspace organized and clean at all times.

Team Building/Leadership – % of Job 5%

• Responsible for maintaining a positive work environment while supporting the companys culture.
• Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.

Qualifications

Educations and/or Experience

• High school graduate or equivalent.
• Should have 0 1 years experience in repair depot or quality control fields.
• Basic Knowledge of Windows Based operating systems is required.

Essential Skills:

• Pays close attention to detail to identify order discrepancies and resolve issues with variances.
• Must be able to remove devices from packaging and repackage without causing damage.
• Must be able to transport devices between departments and to outbound shipping stations.
• Needs ability to focus on detail and work under pressure.
• Ability to take initiative and work independently.
• Must be hands-on with ambition and drive to succeed – Makes things happen.
• Must be goal oriented and accustomed to achieving results through teamwork.
• Must have good time management skills.
• Must be a fast learner and have good retention and memory

Competencies:

• Shows determination to achieve excellent results
• Finds better ways
• Demands top performance
• Inspires commitment

Working Conditions

Must be able to tolerate moderate to high noise levels in a repair depot environment. Individuals may need to stand for an extensive period of time while working; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement; occasional lifting up to 30 pounds.

SMS InfoComm Corporation is an equal opportunity employer. Diversity and Inclusion are the foundation of our culture